Copthorne Tara Hotel London Kensington

Staff at breakfast were excellent but greeting staff member miserable. Excellent breakfast and good location with good public areas.

A Memorable Stay at Copthorne Tara Hotel, London We recently stayed at the Copthorne Tara Hotel, London, from 7th to 16th November 2024, and our overall experience was exceptional. The hotel’s central location in Kensington makes it an excellent choice for tourists. It is conveniently located near public transportation, with easy access to buses and the Underground, making it simple to explore London’s iconic attractions. Additionally, there are plenty of restaurants in the vicinity offering diverse cuisines, complemented by the hotel’s own in-house restaurant, which is a great option for dining in. We were warmly welcomed by Ms. Afsha at the reception, whose exceptional hospitality set the tone for a pleasant stay. She went above and beyond to provide guidance on must-visit attractions in London, creating a lasting positive impression. Upon our arrival at the hotel entrance around 4 PM, we were greeted with a warm smile by a security team member whose name we unfortunately do not remember. His courteous demeanor added to the welcoming atmosphere of the hotel and made us feel immediately at ease. The housekeeping team maintained our room impeccably each day, ensuring it was always clean and well-prepared with essentials such as shampoo, conditioner, soap, and towels. However, tissues in the bedroom were notably missing, which could be a small area for improvement. Additionally, closer attention to replenishing tea and coffee supplies in the room would enhance the overall guest experience. On the day of our departure, we appreciated the convenience of storing our luggage securely with the concierge until 5 PM, allowing us to make the most of our time in London before our onward journey. Mr. Maaz, who handled our checkout process, was courteous and efficient, offering helpful advice on nearby attractions and encouraging us to make the best use of our remaining time. Similarly, Mr. Gulzaar impressed us with his kind and professional demeanor during our stay.

Hotel's location is great, 3 min walk from High Street Kensington Underground station and 10 min walk from Earl's Court Underground station, situated in a peaceful and quiet area of Kensington. The check-in process was good and hotel was kind enough to separate the double beds into twin beds in our room, as requested during the booking process. Hotel offers you a 24/7 self-checkout shop with various amenities and goods, including umbrella rental, which you'll definitely need in London.

It was close to Kensington high street tube station which was very handy . Holland Park and Design museum were within walking distance , Lots of staff there as it was extremely busy when we went. We checked in and receptionist said would we like breakfast, told her it was included but she said not. Went back later with our booking and she said they hadn’t updated the system, (Booking.com or the hotel I don’t know) The manager came and said the same but he did say I will let you have the breakfasts. The room was comfortable and well kept. The shower was over the bath not a walk in one but was nice and clean. Breakfast was help yourself buffet and was plentiful, Had a meal in Bugis which was very nice and tasty,